1. Introduction
- Single Flap is committed to protecting your personal data in accordance with applicable data protection laws, including the Turkish Personal Data Protection Law No. 6698 (KVKK) and, where applicable, the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, store, and protect your personal data.
2. Data Controller
- Single Flap acts as the data controller for the personal data processed through www.singleflap.com and related digital channels.
3. Personal Data We Collect
- We may collect the following categories of personal data:
– Identity and contact information (name, surname, email, phone number)
– Transaction and payment information
– Product submission details (for consignment)
– Website usage data (cookies, IP address, analytics data)
– Communication records
4. Purpose of Processing
- Your personal data is processed for the following purposes:
– Managing sales and consignment processes
– Authenticity verification and certification processes
– Customer communication and support
– Payment processing and financial operations
– Improving our website and services
– Legal compliance and dispute resolution
5. Legal Grounds for Processing
- We process personal data based on:
– Performance of a contract
– Compliance with legal obligations
– Legitimate interests
– Explicit consent where required
6. Data Transfers
- Personal data may be shared with trusted service providers such as payment processors, logistics partners, IT service providers, and professional advisors. Transfers are carried out in accordance with KVKK and GDPR safeguards.
7. Data Retention
- Personal data is retained only for as long as necessary to fulfil the purposes described above and in accordance with legal retention requirements.
8. Your Rights
- Under KVKK and GDPR, you have the right to:
– Request access to your personal data
– Request correction or deletion
– Object to processing
– Request data portability (where applicable)
– Withdraw consent at any time
9. Security Measures
- Single Flap implements appropriate technical and organizational security measures to protect personal data against unauthorized access, loss, misuse, or disclosure.
10. Contact
- For any privacy-related requests, you may contact us at: info@singleflap.com